Tanisha Alexander Parker
Associate Director @Grubhub
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WORK HISTORY
Associate Director @Grubhub
EDUCATION
American InterContinental University
Bachelor’s Degree, Project Management
American InterContinental University
Master of Business Administration (M.B.A.), Operations Management
ABOUT TANISHA ALEXANDER PARKER
Associate Director with 12+ years of experience leading global operations, workforce strategy, and vendor management across complex, multi-site environments. Currently accountable for the performance, governance, workforce management and scalability of BPO partnerships supporting Courier and Merchant Care operations, with a focus on cost efficiency, service quality, and risk management.Known for establishing performance frameworks, aligning workforce planning to business objectives, and driving data-informed decisions at scale. Trusted partner to cross-functional and executive leaders, recognized for building high-performing teams and operating models that deliver consistent outcomes in fast-paced, evolving organizations.
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