Tanisha Jenkins
Senior Patient Liaison @Houston Methodist
Signup · Get unlimited contacts
WORK HISTORY
Senior Patient Liaison @Houston Methodist
Provide internal coaching and consulting to leadership and caregivers to drive patient experience improvement.• Analyze all related data and conduct process confirmations in key service areas to identify and address current service performance gaps.• Identify learning needs and assist in the design implementation, and delivery of training interventions aimed at improving patient and family experience.• Coach/train clinical leaders, non-clinical leaders and frontline caregivers on patient experience and service recovery best practices.• Collaborate with hospital leadership to help develop and implement employee engagement and recognition strategies to promote a culture that aligns with our service excellence program, ICARE Values.
EDUCATION
Liberty University
Master of Business Administration - MBA, Health/Health Care Administration/Management
Prairie View A&M University
Bachelor of Science - BS, Psychology
Prairie View A&M University
Bachelor's degree, Criminal Justice/Safety Studies
ABOUT TANISHA JENKINS
Dedicated healthcare professional looking to expand my career as a healthcare…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.