Tanisha Jain
Program Manager II, Global Ops-Artificial Intelligence, Amazon| Ex Deloitte USI |
- Role
- Program Manager at Amazon
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Tanisha Jain
Tanisha is a growth oriented professional who values continuous learning and discovering…
Experience
Program Manager
Jun 2022 — Present · Mumbai, IN
Part of the Program Management, Global Operations-Artificial Intelligence Team (GO-AI)Successfully delivered program KPIs by steering 8+ cross functional, tech and non-tech teams to automate & improve customer experienceand internal mechanisms over 3 years for 10+ Amazon organizations· Expanded Sustainable Packaging Program with 1.5 times increase in product coverage, through automation of manual FC processes· Led CRM of 15+ B2B accounts across Amazon organizations as a part of GTM by delivering AI/ML solutions· Spearheaded AI pilots for improving the scalability of carbon footprint measurement program with Sustainability team· Strategized the project roadmap & KRAs of e-commerce personalized video program to customize video recommendation through userprofiling technology· Improved the package damage signal for category teams through text detection AI pilots based on customer defect review· Expanded item intelligence program to Japan with reduced product turnover time at warehouses· Created and presented 15+ leadership level documents on project approvals, launch, risk assessment, BRDs, vision & roadmap documents· Conceptualized a playbook to derive financial and operational ROI, cost savings through AI deployment in logistics & e-commerce processes· Developed AI persona that predicts product attributes like magnetic through web scraping and text analysis models for prototyping· Received Customer Shout outs & Acknowledgement for delivering program expansion and leading pilot projects
Education
Symbiosis Institute of Business Management, Pune
Master of Business Administration - MBA
2020 — 2022
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