Tanik Rudra Prasad

About Tanik Rudra Prasad

As a Product Operations Specialist at WhatsApp and my previous role as a Software QA Engineer, I bring a unique combination of technical expertise and operational knowledge to the table. With 5+ years of experience in the technology industry, I have a deep understanding of software development, quality assurance, and product operations.At WhatsApp, I have played a critical role in ensuring that our products are operating efficiently and delivering value to our customers. I have worked closely with cross-functional teams to identify and prioritize product issues, design and implement operational solutions, and track performance metrics. I have also leveraged my quality assurance skills to design and execute test plans, develop automated test scripts, and conduct performance testing to ensure that our software products are reliable, scalable, and secure.I have extensive knowledge of software testing methodologies, test automation frameworks, and quality assurance best practices. My technical skills in programming languages such as Java coupled with my expertise in testing tool like Appium have enabled me to deliver high-quality software products that meet user requirementsMy technical expertise includes a strong background in software engineering and infrastructure, as well as experience with tools such as JIRA, GitHub, and Splunk. I have also developed expertise in customer support and user research, enabling me to bridge the gap between technical teams and end-users.Throughout my career,I have collaborated closely with software developers, product owners, and cross-functional teams to identify and resolve issues in a timely manner, ensuring that the software product is delivered on schedule and within budget. I have also demonstrated strong leadership, project management skills and mentorship skills by providing guidance and support to junior team members, leading test strategy discussions, and promoting a culture of quality throughout the organization. I have led technical teams, developed and executed project plans, and facilitated cross-functional collaboration. I am highly analytical and data-driven, and I am committed to delivering results that exceed expectations.I am passionate about technology and enjoy staying up-to-date with the latest trends and advancements. I thrive in a dynamic and challenging work environment and enjoy tackling complex problems. As a highly motivated and detail-oriented individual, I am committed to delivering exceptional results and driving success for the organizations I work for.

Experience

1. Product Operations Manager

   Meta

   Aug 2025 — Present · US

Education

• Sri Jagathguru Balgangadharnath Institute of Technology

  Bachelor’s Degree, Electronics and Communications Engineering

  2010 — 2015

• University of Massachusetts Lowell

  Master’s Degree, Computer Engineering

  2015 — 2017