Tania Cuevas

About Tania Cuevas

At the intersection of adoption, experience and impact-I am B2B SaaS-focused with deep experience supporting enterprise and mid-market clients across regional, LATAM, APAC, and European markets. I cultivate trusted partnerships with founders, C-level and senior leadership to drive product retention, user loyalty, and long-term value. I am rooted in empathy, clarity, and simplicity—guided by the end-user to ensure every product and platform is intuitive, easy to adopt, and designed for meaningful engagement.With a foundation in film + television production, I combine strategic insight, storytelling and creative vision to help introduce complex tools or systems to my clients. Motivating cross-functional teams, I often serve as a bridge between product, tech support, and customer success. I take a bespoke, solution-oriented approach to every touch point, delivering transformative results—whether scaling web and mobile platforms, producing compelling media, or consulting niche brands to deepen their influence. An entrepreneur at heart, I am especially drawn to mission-led startup environments where collaboration, innovation, and purpose are central to success.

Experience

1. Enterprise Customer Success Manager

   Mirrorme

   Jun 2020 — Present · New York, NY, US

   Managed a portfolio of high profile clients including Allianz, Liberty Mutual, and SharkNinja, achieving 92% product adoption.

Education

• The New School

  Bachelor of Science , New Media Studies

  2008 — 2013