Tania Loutfi

Assistant Manager @Arc'teryx Equipment

Montreal, QC, CA

Ensuring the team\'s alignment with the company\'s Vision, Purpose, and Values through effective leadership-Setting a strong example, providing real-time coaching, and fostering a culture of self-leadership through comprehensive development plans and training initiatives-Overseeing the entire employee journey, from seamless onboarding to thoughtful offboarding processes-Assisting the Store Manager in optimizing store operations for efficiency and customer satisfaction-Collaborating with the Store Manager and Community Marketing Manager to create engaging store events that advance the company\'s mission, attract foot traffic, and enhance community engagement-Encouraging team members to exercise discretion and deliver exceptional guest service in every interaction-Committing to, and delivering on, bold objectives both in store and in the community-Building brand presence and guest loyalty by upholding our company’s mission and values-Leading and supporting the oversight and leadership of the floor which includes the five pillars of the business

Collège LaSalle, Montréal

DEC

The Graphic Design School

Certificat