Tania Datta
Senior Consultant, Deloitte Digital
- Role
- Senior Consultant, Salesforce Com at Deloitte
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Tania Datta
Having 8.4 years of experience in Salesforce.com including configuration, customization and integration. • Experience in requirement gathering, analysis, design, development and implementation of scalable applications. • Sound knowledge of Apex, Visualforce, webservice integration and lightning components.
Experience
Senior Consultant, Salesforce Com
Mar 2017 — Present
Client : American food and beverage company Role Description : • Implementation of Salesforce CPQ to provide approved pricing information and automate contract creation in external system based on approved quotes in Salesforce. • Override standard quote creation page with lightning component for enhanced user experience. Client : Global Mobility of Deloitte Role Description : • Cutting edge data analytics tool like Einstein Discovery and Einstein Analytics, used to analyze historical data, forecast trends on volumes/costs related to immigration program by visa type/business areas, as well as provide insight into the key financial metrics. Client : Beauty company in USA Role Description : • Development of service cloud application with custom logic to capture cases of multiple categories and implementation of entitlement process to track SLA • Development of case wizard to be hosted on community portal. Client : Petroleum company in USA Role Description : • Implementation of marketing automation on B2B channel through Marketing Cloud (ExactTarget) including Contact Builder, Email Studio, Automation Builder and Journey Builder for personalized customer journeys. • Integration between Marketing Cloud and Salesforce CRM via Marketing Cloud Connect app. • Implementation of Service Cloud including Live Agent, Web to Case, Email to Case, case assignment rules, approval process, service console, person account, REST API integration to display customer sales information as inline visualforce page in the standard Person Account detail page.
Education
B.P. Poddar Institute Of Management and Technology
Bachelor of Technology (B.Tech), Computer Science and Engineering
2006 — 2010
G.D. Birla Centre For Education
Schooling, Physics, Chemistry, Biology
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