Katherine T.
Keeping hospitality in hospitality with Ovation
- Role
- Enterprise Customer Success Manager at Ovation
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Katherine T.
With over 20 years of experience in hospitality operations and management for local brands as well as award winning, James Beard recognized restaurant groups, with a collective 30+ years in the restaurant industry, I have broadened my hospitality management to the technology side of the industry. The offerings have come along way from handwritten guest book and gift cards. Such an amazing time to share the knowledge of these industry tools to help our family of restaurants get solutions in place for the highest success and excellence in customer relationships.In July of 2021, my unique background, knowledge and experience in the restaurant and tech industry was fully utilized as a leader and top performer of the Incentivio Sales Team. In September 2024, I moved over to Ovation to focus on guest feedback. In our industry of hospitality the focus must always be on our relationship with our customer base, our family of supporters. Ovation is the string that connects us all when we can\'t have boots on the ground.
Experience
Enterprise Customer Success Manager
Jan 2026 — Present · Seattle, WA, US
Education
Boston Architectural College
Interior Architecture
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