Tangee Edmonson

Senior Technical Analyst

Role
Senior Technical Analyst at Cincinnati Bell
Location
Cincinnati, OH, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

Experience

  1. Senior Technical Analyst

    Cincinnati Bell

    May 1998 — Present · Cincinnati Area, US

    Manage internal telecommunication environment which supports 1500+ users in 100+ office and garage locations. Supporting all corporate telephony platforms such as Broadsoft Avaya and Cisco systems. Provide solution development support for integrated solutions in converged voice/data environments.Responsible for design, architecture and management, to include all aspects of the telecommunications infrastructure for all locations. This includes accountability for system stability and performance and ensuring that company objectives are met.Manage Team responsible for over 1500 company provided mobile devices. To include activation of mobile devices, set up email, troubleshoot connectivity and application issues. Responsible for the long term product strategies for wireless data and wireless service bolt-ons, applications, and additional wireless products to the voice service

Education

  • US Army

    COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES

    1985 — 1989

  • Wright State University

    Bachelor's degree

    1981 — 1984

Skills

  • Mpls
  • Avaya Technologies
  • Hardware
  • Routers
  • Co-Location
  • Ivr
  • Lan-Wan
  • Avaya
  • Help Desk Support
  • Voip
  • Data Center
  • Cisco Technologies
  • Mobile Devices
  • Call Centers
  • Vendor Management
  • Telephony
  • Cloud Computing
  • Disaster Recovery
  • Integration
  • Network Architecture
  • Databases
  • Cti
  • Visio
  • Unified Communications
  • Ethernet
  • Ip
  • Wireless
  • Wan
  • Troubleshooting
  • Managed Services
  • Avaya Communication Manager
  • Dsl
  • Switches
  • Acd
  • Management
  • Strategy
  • Sip Trunking
  • Networking
  • Sip
  • Routing

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Tangee Edmonson — Senior Technical Analyst at Cincinnati Bell in Cincinnati, OH, US | Unifers