David Tang
Architect @GlideFast Consulting
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WORK HISTORY
Architect @GlideFast Consulting
Led end-to-end HRSD implementations, migrating services from legacy systems into ServiceNow and designing core components like HR Case Management, Agent Workspace, Employee Center, AI Search, Knowledge Management, Document Templates, Employment Document Management and Employee Relations. • Integrated organizational data from Workday and built automations and workflows that reduce manual effort across HR and IT teams.• Delivered post-go-live support, platform enhancements, and user training to ensure long-term success and adoption.• Developed integrations with tools like Workday, Jira, DocuSign, Azure Entra, Python to support security, compliance, and business efficiency.
EDUCATION
University of Calgary
Master of Engineering - MEng
The University of Calgary
Bachelor of Science (B.Sc.)
SKILLS
ABOUT DAVID TANG
Dynamic ServiceNow Architect with deep expertise in HRSD and broad experience across ITSM, CSM, and custom apps. Proven track record as both technical and functional lead, with a strong focus on HR process transformation and integrations. Skilled in full SDLC delivery in Agile environments, and known for building innovative, high-impact solutions. Holds a Master’s in Software Engineering from the University of Calgary.
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