Taneisha Thompson
Security Renewal Specialist at Cisco | Driving Customer Success and Partner Growth through Meaningful Engagements and Expert Renewal Solutions
- Role
- Security Renewal Specialist at Cisco
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Taneisha Thompson
Building strong relationships that drive retention, engagement, and long-term business…
Experience
Security Renewal Specialist
Jun 2021 — Present · Raleigh, NC, US
As an award-winning Security Renewal Specialist at Cisco, I drive significant revenue growth by expertly managing the renewal lifecycle of Cisco’s security software portfolio. Leveraging strong negotiation skills and strategic thinking, I collaborate closely with customers, partners, and cross-functional teams to secure renewals that maximize value and minimize revenue attrition.My role demands deep operational and process expertise, enabling me to streamline renewal workflows and enhance customer and partner engagement. I excel in fostering transparent communication and collaboration, building trusted relationships that support long-term business success.Through analytical insights and a strategic mindset, I identify opportunities to upsell and expand recurring offers, contributing to sustained growth and customer satisfaction. My commitment to excellence and teamwork has been recognized through awards, reflecting my passion for leading initiatives that deliver impactful outcomes in the dynamic security landscape.
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