Tanaya Deshpande

About Tanaya Deshpande

I am a dynamic and results-oriented Customer Success professional with a proven track record of managing over 25 enterprise and SME accounts across multiple sectors. I specialize in driving enhancing clinets satisfaction and delivering measurable outcomes through strategic engagement and effective cross-functional collaboration. I’ve also led customer service and operations functions, ensuring timely issue resolution and consistent service excellence.I hold a B.Tech in Computer Science and Engineering, complemented by certifications in Customer Success and B2B Relationship Management from CustomerSuccessU, Alison, and Great Learning. With strong leadership and communication skills, I’ve served as President of my department and Secretary of the Soft Skills Club, and have received recognition in both technical and presentation competitions.My core strengths include client advocacy, account management, conflict resolution, and workflow optimization—enabling me to foster long-term client relationships and contribute meaningfully to business growth.

Experience

1. Customer Support Manager

   Mynexthire, Ai-First Ats

   Mar 2024 — Present · Pune, IN

   As a Customer Support Manager at MyNextHire, I handle customer queries and issues, ensuring timely and accurate resolutions to provide a smooth and satisfying experience.

Education

• N. B. Navale Sinhgad College of Engineering

  B.tech, Computer Science

• P.S.English Medium School

  SSC

• Haribhai Devkaran Junior College

  HSC, Science