Tanaya Bhogate

National Accounts Customer Experience Manager | Telecom | Service & Collections Expert for High-Value Clients

Role: Customer Experience Manager - National Accounts at airtel
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

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Experience

Customer Experience Manager - National Accounts
airtel
Jul 2024 — Present · Mumbai, IN
Specialized in managing top-tier accounts, and optimizing the customer experience for high-value clients. With a proven track record in overseeing customer service operations, account management, and collections for top revenue-generating accounts. Expertise spans across relationship management, strategic problem-solving, and cross-functional collaboration to deliver seamless solutions that enhance customer loyalty and support sustainable growth.

Education

Mary Immaculate Girls' High School
SSC
Welingkar Institute of Management
Postgraduate Degree
2021 — 2023
Mumbai University Mumbai
Master's degree
Patkar College of Arts and Science and V R Varde College of Commerce and Economics
HSC
Mumbai University Mumbai
Bachelor of Commerce - BCom

Contact information

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Work email
•••••@airtel.com
Personal email
•••••@•••••.com
Direct dial
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Current company

airtel

Telecommunications · 101K employees · Gurgaon, Haryana, India

Airtel was founded to provide global connectivity and unlock endless opportunities. Our organization embodies a unique blend of energy, innovation, creativity, dedication, scale, and ownership, all aimed at being limitless. At Airtel, we strive to go beyond our duties to create impactful solutions for our consumers. Our team is highly skilled and constantly growing, actively developing infrastructure to introduce cutting-edge technologies like 5G, IoT, IQ, and Airtel Black. We have successfully launched 5G services in over 5,000 cities and towns nationwide, with 10 million unique customers on the 5G network nationally. Airtel Black is another convenient consumer service that provides combined billing for family and friends under a single bill. We also offer enterprise solutions, including national and international long-distance services for carriers. With a subscriber base exceeding 574 million as of 2023, we are committed to delivering effective products that contribute to the realization of a 'Digital India', enabling millions of individuals to connect and thrive for a brighter future. Our presence spans 7,915 census and 802,577 non-census towns and villages, covering almost 96% of the country's population with 388,726 Rkms of optical fiber and an extensive distribution network of 1.2 million outlets. We've also implemented conservation initiatives that have saved 14,676 MWh of electricity, 4412 tonnes of paper through our e-bill initiatives, and recycled 3330 tonnes of e-waste. At Airtel, we believe in taking early ownership, delivering quality, and experimenting with various career paths to boost our trajectories and gain valuable insights into the business, making us the best in the industry. We are committed to creating the ultimate experience for our consumers while maintaining an ecological balance in the world.

airtel.com

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Experience

Customer Experience Manager - National Accounts

Education

Mary Immaculate Girls'​ High School

Welingkar Institute of Management

Mumbai University Mumbai

Patkar College of Arts and Science and V R Varde College of Commerce and Economics

Mumbai University Mumbai

Find verified contacts for anyone on LinkedIn

Mary Immaculate Girls' High School