Ann Tan
COO | CAO | Chief Operating & Administrative Officer | Financial Services Transformation | Lean Sigma | Global Change Leader
- Role
- Director - Head of Fp & a Business Execution at Citi
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Ann Tan
A senior executive with a proven track record of driving large-scale operational transformation, strategic change, and organizational efficiency across global financial institutions. With deep expertise spanning business process reengineering, regulatory remediation, operational risk, and enterprise-wide program delivery, I bring the cross-functional leadership and commercial acumen required of a Chief Operating or Chief Administrative Officer. I have built and led complex, multi-regional programs across Asia Pacific, Europe, and the Americas — aligning operations to strategic objectives, managing C-suite stakeholders, and delivering measurable results in highly regulated, fast-moving environments. My Lean Sigma foundation ensures a disciplined, data-driven approach to reducing cost, eliminating inefficiency, and scaling operational capability. Known for bringing structure to ambiguity and clarity to complexity, I thrive in environments where operational excellence, regulatory compliance, and business transformation intersect. Core Executive Competencies: Enterprise Operating Model Design & TransformationLean Sigma-Driven Process Reengineering & EfficiencyRegulatory Remediation, Risk & Compliance OversightRecovery & Resolution Planning (RRP)Global P&L, Resource & Vendor ManagementC-Suite Stakeholder Engagement & Board ReportingCross-Functional & Multi-Regional Team LeadershipStrategic Change & Organizational Transformation
Experience
Director - Head of Fp & a Business Execution
Jun 2022 — Present
Education
De La Salle University
Bachelor of Science (B.S.), Accounting
1998 — 2001
Skills
- Sap
- Change Management
- Business Process Management
- Management
- Stakeholder Management
- Erp
- Project Management
- Business Process Improvement
- Process Engineering
- Operational Risk
- Project Delivery
- Continuous Improvement
- Business Analysis
- Business Process
- Program Management
- Integration
- Operational Excellence
- Regulatory Submissions
- Leadership
- Cross-Functional Coordination
- Rrp
- Shared Services
- Regulatory Requirements
- Financial Services
- Crm
- Business Intelligence
- Procure-to-Pay
- Business Management
- Six Sigma
- Analysis
- Process Control
- Business Transformation
- Business Process Excellence
- Living Will
- Regulatory Reporting
- Process Mapping
- Cross-Functional Team Leadership
- Process Improvement
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