Tanaji Bagchi
Analytical and astute Telecom Project Manager with more than 17 years career experience. Highly adept and knowledgeable in customer experience and project delivery.
- Role
- Project Manager at Wipro
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Tanaji Bagchi
Dynamic and self-motivated professional with a proven record of generating and building…
Experience
Project Manager
Jul 2024 — Present · Kolkata, IN
Education
University of Calcutta
Bachelor of Commerce (B.Com.), Accounting
2001 — 2004
Skills
- Customer Service
- Training
- Customer Satisfaction
- Microsoft Excel
- Contract Management
- Voice of the Customer
- Order Management
- Team Management
- Bpo
- Time Management
- Revenue Assurance
- Data Management
- Change Management
- Customer Experience
- First Call Resolution
- Data Analysis
- Customer Relations
- Margin Cost Assurance
- Credit Cards
- Commercial Banking
- Business Analysis
- Mis
- Incident Management
- Call Centers
- Up-Selling
- Process Flow
- Service Request Management
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