Tamsin Slatter
Director of Customer Experience @Vectorworks
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WORK HISTORY
Director of Customer Experience @Vectorworks
Newbury, GB
Reporting to our VP Customer Engagement, I\'m responsible for overseeing the overall experience of our customers. In this cross-team role, I\'m working on strategies around customer onboarding, journey-mapping, experience, satisfaction, and more.
EDUCATION
Sparsholt College, Hampshire
HNC Garden Design, Garden and Landscape Design
Morley College, London
Opera Performance
Morley College London
Voice and Opera
Charters School, Ascot
8 O Levels
Newbury College, Berkshire
RHS General Certificate in Horticulture, Horticulture
SKILLS
ABOUT TAMSIN SLATTER
Tamsin is a highly motivated professional with extensive business experience and an attention to detail. An experienced sales and training professional, she possesses a variety of skills from a wide range of roles, adaptable to working in large, small, real or virtual teams. Most of her roles have been focused on business growth and exploiting new markets. With a balanced mix of sales, presales and software skills, she is always focused on creating excellent relationships with partners and customers that deliver profitable revenue growth for all concerned.With a hunger for self improvement and knowledge, she continues to study constantly to increase the range of skills she has to offer.Tamsin, with co-director Adrian Slatter, built her own training and software business from initial startup to a turnover exceeding £1.5 Million. In 2017, the company was acquired by Vectorworks, Inc. to form its first direct sales office outside the US. in the UK. Tamsin is an experienced Vectorworks® trainer and author with experience in a wide range of design packages and has built a strong team around her to enable the business to grow. Tamsin has built a team of experienced trainers and consultants, who are all experienced designers, and all have excellent communication skills to help people get up and running fast, whether approaching a small design project, or approaching BIM.Since 2022, Tamsin has headed up the Sales Enablement function for Vectorworks, across the global sales team and distributor channel.Specialties: Sales, Presales, Marketing, Business Process, Understanding clients\' business needs, Training, Technical writing, Operational systems (with a particular expertise in Salesforce).
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