Tamsin Slatter

Director of Customer Experience @Vectorworks

Newbury, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Director of Customer Experience @Vectorworks

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Newbury, GB

Reporting to our VP Customer Engagement, I\'m responsible for overseeing the overall experience of our customers. In this cross-team role, I\'m working on strategies around customer onboarding, journey-mapping, experience, satisfaction, and more.

EDUCATION

2003 — 2005

Sparsholt College, Hampshire

HNC Garden Design, Garden and Landscape Design

N/A

Morley College, London

Opera Performance

N/A

Morley College London

Voice and Opera

1975 — 1982

Charters School, Ascot

8 O Levels

2002 — 2004

Newbury College, Berkshire

RHS General Certificate in Horticulture, Horticulture

SKILLS

ManagementTechnical WritingPresalesSalesforceInterior DesignConcept DevelopmentTeachingAdobe Creative SuiteDigital MediaVectorworksCad3d ModelingEmail MarketingAdobe PhotoshopOnline MarketingProduct MarketingBusiness DevelopmentSalesCinema 4dMarketing AutomationStrategic PlanningSEOGraphic DesignAccount ManagementProject ManagementSales ManagementLeadership3d VisualizationIndesignMacBrand DevelopmentPublishingDreamweaverConcept Design3dStrategyComputer GraphicsMarketingE-LearningCustomer Relationship Management (Crm)

ABOUT TAMSIN SLATTER

Tamsin is a highly motivated professional with extensive business experience and an attention to detail. An experienced sales and training professional, she possesses a variety of skills from a wide range of roles, adaptable to working in large, small, real or virtual teams. Most of her roles have been focused on business growth and exploiting new markets. With a balanced mix of sales, presales and software skills, she is always focused on creating excellent relationships with partners and customers that deliver profitable revenue growth for all concerned.With a hunger for self improvement and knowledge, she continues to study constantly to increase the range of skills she has to offer.Tamsin, with co-director Adrian Slatter, built her own training and software business from initial startup to a turnover exceeding £1.5 Million. In 2017, the company was acquired by Vectorworks, Inc. to form its first direct sales office outside the US. in the UK. Tamsin is an experienced Vectorworks® trainer and author with experience in a wide range of design packages and has built a strong team around her to enable the business to grow. Tamsin has built a team of experienced trainers and consultants, who are all experienced designers, and all have excellent communication skills to help people get up and running fast, whether approaching a small design project, or approaching BIM.Since 2022, Tamsin has headed up the Sales Enablement function for Vectorworks, across the global sales team and distributor channel.Specialties: Sales, Presales, Marketing, Business Process, Understanding clients\' business needs, Training, Technical writing, Operational systems (with a particular expertise in Salesforce).

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Tamsin Slatter — Director of Customer Experience at Vectorworks in Newbury, GB | Unifers