Tamra Hauser
Leading Member Experience Strategy and Operational Optimization
- Role
- Human Resources at Eaton
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Tamra Hauser
My focus is on strategic oversight and execution of initiatives that transform service delivery. With a meticulous approach to defining and achieving operational targets, my leadership fosters a culture of excellence aligned with corporate strategy and member expectations. My team\'s commitment is reflected in established service level agreements (SLAs) and enhanced member satisfaction.As a leader of member experience, I integrate systems and processes post-acquisitions, ensuring seamless transitions. Leveraging data analytics, I spearhead performance management initiatives that optimize workflows, fostering an environment where team development and empowerment are paramount. The goal is to consistently deliver superior support, reinforcing Uprise Health\'s reputation as a leader in member-centric service.
Experience
Human Resources
May 2025 — Present · Waukesha County, WI, US
Education
University of Wisconsin-Waukesha
Associate of Arts and Sciences (A.A.S.), Liberal Arts
2005 — 2008
Keller Graduate School of Management of DeVry University
Master's degree, Human Resources Management and Services
2012 — 2014
Cardinal Stritch University
B.S. Management, Business
2009 — 2011
Cardinal Stritch University
Certification, Project Management
2011 — 2011
Skills
- Strategic Planning
- Change Management
- Business Analysis
- Vendor Management
- Cross-Functional Team Leadership
- Sdlc
- Customer Service
- Training
- Business Process Improvement
- Team Building
- Management
- Six Sigma
- Team Leadership
- Project Management
- Call Centers
- Leadership
- Human Resources
- Process Improvement
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