Tammy Tull

Implementation Manager & Solutions Consultant @Arcos LLC

Columbus, OH, US
MOBILE NUMBERS
+16•••••••01

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WORK HISTORY

Feb 2019 — Present

Implementation Manager & Solutions Consultant @Arcos LLC

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Columbus, OH, US

Arcos is a-Cloud based-SaaS provider of resource management software to the nations leading utility, airlines, manufacturing, and critical infrastructure industries. My role as a Sr. Solutions Consultant allows me to meet with customers to determine business rules and processes, configure systems, plan UAT strategies, and ensure end to end implementations. I assist sales and marketing by providing technical insight and I serve as a go-to solutions subject matter expert. Simultaneously I\'ve lead up to 7 projects Participate in annual user conferences, bringing customers together to share best practices, uncover opportunities for improvement, and shape additional solution features and functionality. Draft functional and technical requirements and create custom documentation, excelling in identifying clients’ needs, prioritizing deliverables, and accelerating adoption and utilization through a targeted approach. Assist in sourcing new talent, onboarding and training team members, and providing ongoing mentorship Coordinate the Implementation of Rest APIs

EDUCATION

2002

Ohio University

Associate of Arts (AA), Social Sciences

2005

DeVry University

Bachelor of Business Administration (BBA), Project Management

SKILLS

Workers CompensationPharmacy Benefit ManagementCustomer ServiceBusiness Needs AssessmentsProject Management & ExecutionLeadershipCommunications & PresentationsEscalated Issue HandlingProcess CoordinationAccount ManagementChange ManagementProduct ImplementationTeam CollaborationStrategic PlanningManagementTeam BuildingBusiness Process ImprovementUnderwritingBusiness AnalysisAnalysisInsuranceQuality Assurance & ComplianceProject Planning & ExecutionUser Acceptance TestingProcess ImprovementManaged CareCustomer Service & Satisfaction User Acceptance TestingSalesHealthcareCross-Functional Team LeadershipRelationship ManagementAnalysis & ReportingProvider RelationsRisk MitigationTrust BuildingCrmProject ManagementBusiness ProcessTraining

ABOUT TAMMY TULL

Skilled Implementation Manager with over a decade of client-facing experience:…

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