Tammy S.
Design Operations Manager @PagerDuty
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WORK HISTORY
Design Operations Manager @PagerDuty
Atlanta, GA, US
Lead operational aspects of the design team, including tool management, budget oversight, and asset library maintenanceMaintain design team rituals, including design sprints, cross-functional workshops, and office hoursCoordinate research operations, including participant recruitment, interview scheduling, and insights managementMaintain documentation, guidelines, and processes for design-engineering collaborationDrive efficiency in design operations through process improvements and automation initiativesCreate and maintain comprehensive onboarding programs for new design team membersProactively identify opportunities for operational improvements and implement solutionsPartner with design leadership to establish operational vision and strategic priorities.Define, track, and report on key performance indicators for design team efficiency and impactFoster a collaborative, high-performance design culture through team-building initiatives and cross-functional partnerships
EDUCATION
Georgia State University Perimeter College
AS
Kennesaw State University
BS
SKILLS
ABOUT TAMMY S.
About me:After 20 years in technical recruiting, I\'m thrilled to pivot into DesignOps! I\'m bringing my operational expertise and laser-focused business problem-solving skills to support our incredible UX Design team at PagerDuty. Excited to leverage my experience in this new space and help our designers do their best work!I am an avid dog lover and in my free time, I enjoy hiking with my husband, two sons and two sweet pups! When I\'m not volunteering at the local animal shelter, you will find me at the baseball fields.
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