Tammy Clarke

Operations Manager @Skux

Tampa, FL, US
EMAILS
t••••••••@skux.io
MOBILE NUMBERS
+17•••••••58

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WORK HISTORY

May 2021 — Present

Operations Manager @Skux

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St Petersburg, FL, US

Operations:• Successfully manage day-to-day operations and logistics for a fast-paced start-up, streamlining processes and improving efficiency.• Developed and implemented efficient process and procedures, resulting in increased productivity and cost savings.• Successfully coordinated and streamlined operations to ensure efficient process and procedures.• Led a team in developing and executing strategies to meet business objectives during initial stages.• Implemented agile methodologies and continuous improvement initiatives to optimize operations and maintain competitive advantage.Human Resources:• Successfully launched HR operations for a start-up, including recruitment, onboarding, and policy development. • Implemented an efficient HRIS system that streamlined the employee data management process.• Developed and implemented employee performance management process, including goal-setting and performance reviews. • Led the design and implementation of a comprehensive employee benefits package to attract and retain top talent.

EDUCATION

2015 — 2017

Saint Leo University

Master of Business Administration (M.B.A.), Human Resources Management and Services

1989 — 1992

College of Central Florida

AA, Sociology

1985 — 1989

Crystal River High School

High School, High School/Secondary Diplomas and Certificates

2002 — 2004

Eckerd College

BA, Business, Management, Marketing, and Related Support Services

SKILLS

Mac OsLead GenerationDirect MailStrategic PartnershipsSEOBusiness AnalysisCobraLeadershipCustomer SatisfactionTrainingNew Business DevelopmentTeam LeadershipAccount ManagementChange ManagementProject ManagementManagementTeam BuildingHuman ResourcesEmployee EngagementSystem TestingComputer Aided DispatchSocial Media MarketingSemEmployee ManagementCrmCross-Functional Team LeadershipMarketing StrategyCommunicationMobile MarketingMicrosoft OfficeOnline AdvertisingStrategic PlanningDispatchingProcess ImprovementEmail MarketingAnalysisDigital MediaCustomer RetentionCustomer ServiceMarketing

ABOUT TAMMY CLARKE

At SKUx, our team has enhanced operational efficiency and productivity through the development and implementation of streamlined processes. My expertise in process optimization and employee management has been instrumental in these improvements, reflecting a commitment to continuous growth and agile methodologies. With a strategic approach and a focus on customer relationship management, we\'ve fostered an environment that supports SKUx\'s innovative payment solutions.My professional journey, underscored by a dedication to operational excellence, has been marked by initiatives that have driven cost savings and strengthened business operations. Leading with an MBA in Human Resources Management, my role extends to launching effective HR operations and promoting a culture of high-quality customer service. These efforts contribute to SKUx\'s mission to revolutionize product-based payments in a competitive market.

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