Tammy Prause
VP of Technical Customer Care @HHAeXchange
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WORK HISTORY
VP of Technical Customer Care @HHAeXchange
EDUCATION
Central Michigan University
Bacelors of Science
ABOUT TAMMY PRAUSE
People, innovation, and digital transformation-focused contact center executive and team-builder. I have a passion for identifying and working with teams to deliver the most practical to complex business optimization solutions. I have over 29+ years of experience working in Telecommunications and SaaS with a focus on defining customer journeys, clarifying the Voice of the Customer, and growing Customer Experience as a discipline across organizations. My career path has included key leadership roles in customer care, operations, vendor relations, and multi-site management. My #1 goal is to simplify customers’ ability to communicate and interact for a more seamless user experience.
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