Tammy C.
Security Customer Success Manager @GlassHouse Systems
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WORK HISTORY
Security Customer Success Manager @GlassHouse Systems
Toronto, ON, CA
Responsible for a portfolio of Managed Security Service accounts, ensuring the service delivery meets their business objectives. Large focus on client satisfaction, executive relationship building and resolving any escalations as quickly as possible.
SKILLS
ABOUT TAMMY C.
As a Security Customer Success Manager at GlassHouse Systems, I support our top cyber security customers. My core competencies include success planning, stakeholder management, communication, problem-solving, and customer satisfaction.My mission is to create and maintain long-term relationships with customers by understanding their needs, providing high-touch experiences, and resolving critical issues. In my career, I have successfully managed multiple accounts, projects, and escalations, involving cross-functional teams and executive-level support. I have also contributed to the growth and retention of customers by facilitating feedback, training, and advocacy. I am passionate about delivering value and excellence to customers and partners in tech industry.
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