Tammy C.

About Tammy C.

I am a Senior Program Manager specializing in bringing structure to cross-functional initiatives, streamlining operations, and delivering high-impact business outcomes.With 10+ years of experience spanning Google Operations & Sales, Adobe Finance, and Intuit Compliance, I bring a program management approach built on diagnosing organizational risks and architecting measurable solutions. I excel at translating business ambiguity into structured execution.CORE EXPERTISE: OPERATIONAL GOVERNANCE & COMPLIANCE: Expert in designing and maturing governance frameworks. Focus areas include Cybersecurity Asset Governance, Responsible AI audit readiness, establishing financial controls, and documenting complex data lineage across global systems. LARGE-SCALE TRANSITION MANAGEMENT: Proven ability to manage high-stakes change and scale operations, orchestrating alignment across 14 cross-functional stakeholder groups and multiple time zones for RTO/Remote Work initiatives. PROCESS EXCELLENCE & FINANCIAL RIGOR: Known for driving quantifiable impact, streamlining processes, mitigating risks, and ensuring financial accuracy across Sales, Finance, and Operations.EXPERIENCE SNAPSHOT:• Intuit: GenAI system migration, ensuring compliance and audit readiness. • Adobe: Business Optimization & Finance (commissions, trade compliance, AI Chatbot). • Google: Data Engineering Operations, Service Delivery, and Renewal Sales Programs. • Early Career: Executive Recruitment at KPMG Management Consultancy (Singapore).EDUCATION & CERTIFICATIONS: MBA in Finance (Santa Clara University)| PMP, PSM II, PROSCI Change Mgmt.| Bilingual in Chinese, studied Spanish, and an avid lifelong learner.OUTSIDE OF WORK: I enjoy camping, reading (nonfiction, Chinese fiction), and coaching. This includes cheering my son at his competitive gaming tournaments and utilizing AI tools (like Gemini) to tutor him in Algebra and Science.** Open to discussing strategic Senior IC roles (FTE) or high-impact consulting engagements in Process Optimization and Governance.**

Experience

1. Program Manager

   Intuit

   Nov 2025 — Present

Education

• National University of Singapore

  Post-Graduate Diploma in Database Analysis and Design, Computer Systems Analysis/Analyst

• National University of Singapore

  Bachelor’s Degree, Business Administration

• Santa Clara University

  Master of Business Administration (M.B.A.), Finance

Skills

• Competitive Analysis
• Customer Experience
• Start-Ups
• Program Management
• Solution Selling
• Salesforce.com
• Sales Operations
• Customer Retention
• Saas
• B2b Software
• Customer Service
• Sales
• Invoice Processing
• Product Marketing
• Social Media Marketing
• Business Development
• Software as a Service (Saas)
• Entrepreneurship
• Management
• Product Management
• Customer Support
• Renewals
• Online Marketing
• Invoicing
• Marketing
• Strategy
• E-Commerce
• Cross-Functional Team Leadership
• Customer Relationship Management (Crm)
• Leadership
• Social Media
• Channel Sales
• Customer Satisfaction
• Enterprise Software
• Project Management
• Lead Generation
• Strategic Partnerships
• Account Management