Tammy Baden
Director, Emr Implementation @Kipu Health
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WORK HISTORY
Director, Emr Implementation @Kipu Health
EDUCATION
University of St. Thomas
Accounting and Business/Management
SKILLS
ABOUT TAMMY BADEN
As the VP of Client Operations at DaySmart, I oversaw the strategy, execution, and performance of all customer-facing functions, including sales, support, implementation, and retention. I have more than 5 years of senior leadership experience in customer operations, and I bring expertise in new business development, CRM, and team building to my role.My mission is to build and lead customer-focused teams that deliver exceptional service and value to our clients, while fostering an employee-centric culture where each team member knows they are valued and understands how their performance impacts the customer experience and the company\'s goals. Under my leadership, we have increased customer retention, satisfaction, and revenue by implementing best practices, enhancing processes, and leveraging data and insights. I am also committed to continuous learning and improvement, and I seek feedback and input from my team, peers, and customers to optimize our operations and outcomes.
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