Tammy Baden
People-first Leader, Culture Creature, SaaS specialist.
- Role
- Director, Emr Implementation at Kipu Health
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Tammy Baden
As the VP of Client Operations at DaySmart, I oversaw the strategy, execution, and performance of all customer-facing functions, including sales, support, implementation, and retention. I have more than 5 years of senior leadership experience in customer operations, and I bring expertise in new business development, CRM, and team building to my role.My mission is to build and lead customer-focused teams that deliver exceptional service and value to our clients, while fostering an employee-centric culture where each team member knows they are valued and understands how their performance impacts the customer experience and the company\'s goals. Under my leadership, we have increased customer retention, satisfaction, and revenue by implementing best practices, enhancing processes, and leveraging data and insights. I am also committed to continuous learning and improvement, and I seek feedback and input from my team, peers, and customers to optimize our operations and outcomes.
Experience
Director, Emr Implementation
Jan 2026 — Present
Education
University of St. Thomas
Accounting and Business/Management
1995 — 1997
Skills
- Account Management
- Salesforce.com
- Crm
- Sales
- Customer Satisfaction
- Leadership
- Team Building
- Program Management
- Management
- Team Leadership
- Project Management
- Customer Service
- Enterprise Software
- Training
- New Business Development
- Sales Operations
- Saas
- Operational Support
- Process Consulting
- Analytics
- Strategy
- Software as a Service (Saas)
- Customer Relationship Management (Crm)
- Business Development
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