Tammy Kaplan Shemesh
Sales Operation Manager, (MBA, BFA, hands-on SFDC & CPQ), AI-Driven Analytics,Enablement, Implementations, Project Management
- Role
- Sales Operations & Post-migration Manager at Sophos
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Tammy Kaplan Shemesh
SFDC Hands-on! Highly motivated professional MBA! More than 10 years experience in the sales & marketing field. Holding an MBA and a BFA - A winning combination of creativity and business capabilities!Highlights: migrating companies, improving sales efficiency, identifying sales trends, increasing customer retention, managing pipeline & forecasting, analyzing KPI, presenting sales matrices, online and offline trainings, implementing SFDC changes, managing data integrity initiatives, collaborating across multiple functional teams.
Experience
Sales Operations & Post-migration Manager
Jun 2025 — Present · US
Renewal Sync Resolution - Identified and resolved renewal opportunity sync conflicts between Sophos and SecureWorks- Service Deactivation Control - Implemented processes to stop SecureWorks services following churned renewals, ensuring accurate lifecycle management- Pipeline Alignment - Achieved synchronization between pipelines across both SFDC instances to improve forecast accuracy- Dell ASKUS Workflow - Managed the ASKU product creation process to standardize pricing calculations and ensure quote accuracy based on Dell’s pricing model and unique terms- Reporting & Analysis - Built reports to track migration progress and alignment on the main key objects: Account, Opportunity, Product, Quote, and Case- Cross-Functional Collaboration - Partnered with Sales, Finance, Operations, and IT teams to streamline data synchronization, and post-migration workflows- Project Management - documented and managed cross-functional projects such as Partner Portal Order and Account Creation Process (creating hierarchy structures, avoiding account duplicates, and improving data integrity by utilizing D&B/Hoover).
Education
Bezalel Academy of Art and Design
BFA, Art and Graphic Design
2001 — 2005
Maryland Institute College of Art
Art and Design
2004 — 2005
The Hebrew University of Jerusalem
MBA, Specializations in Marketing and Finance
2008 — 2010
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