Tammy Hilsgen

About Tammy Hilsgen

I\'m a collaborative strategist on a mission design and lead programs, initiatives and solutions so end users are more engaged and perform optimally.I have many years of experience and success researching, designing and delivering innovative solutions to ensure end users have what they need to do their best work. Specifically, I\'ve mapped out and executed high-volume talent acquisition projects, such as hiring a workforce of personnel to staff the Salt Lake City Winter Olympic Games; designed and rolled out dozens of playbooks for new hire training and onboarding; managed continual learning and development for employee user adoption of company policies, protocols, and culture; and led continuous improvement efforts to increase process efficiencies. Over the course of my career, I have leveraged my ability to collaborate cross-functionally and lead effective change management. I\'ve also been very successful with strategizing and developing implementation approaches with external customers to maximize their ROI.My key areas of expertise include:‣ SaaS‣ Strategy & Advising‣ Solutions Architecture‣ Research & Investigation‣ Knowledge Management‣ Customer Success, Onboarding & Implementation‣ Project Design & Management‣ Continuous Improvement‣ Employee Mentoring‣ Public Speaking & Presentations‣ OperationsAt my core, I\'m best at: ‣ Ideating. I am a creative brainstorming partner. ‣ Problem solving. I am adept at analyzing situations and identifying potential shortcomings. I have a can do attitude, am very resourceful and I am valuable in a crisis and chaos. ‣ Strategic thinking. I have a natural ability to anticipate, play out different scenarios and create multiple options. ‣ Relationship building. I cultivate and cherish long-lasting connections and gain a deep satisfaction in working hard with others to achieve a goal. ‣ Bridge builder. I love helping others find connections and purpose and believe there are links between all things and almost every event has meaning. Let’s connect!

Experience

1. Enterprise Services Account Executive

   TCP Software

   Sep 2024 — Present

   Positioning services, conducting discoveries and creating deployment strategies that improve customer experience when implementing their Workforce Management Solution.

Education

• University of Wisconsin-River Falls

  Bachelor of Science

Skills

• Crm
• Analytical Skills
• Recruiting
• Cloud Computing
• Payroll
• Analysis
• Time Management
• Training
• Management
• Sales
• Sales Operations
• Professional Services
• Customer Service
• Vendor Management
• Enterprise Software
• Sales Management
• Account Management
• Saas
• Process Improvement
• Human Resources