Tammy Crowe

WORK HISTORY

EDUCATION

SKILLS

ABOUT TAMMY CROWE

I have been fortunate in my career to have had the opportunity to work in various positions. This cross-functional knowledge and experience is an asset when working with key stakeholders and cross-functional teams. Below are some of the experiences and knowledge I have gained throughout my career.LeadershipMy experience working with cross-functional, international teams has taught me the importance of building trusted relationships and inspiring a shared vision. I can develop successful process workflows, manage projects, communicate expectations clearly, and encourage team enthusiasm. For employees (direct or indirect), my strengths are mentoring, training, and empowering the team to excel in its performance. I am always exploring ways to go above and beyond expected performance. Project Management I have become a focused project manager with expertise in planning, directing, and maintaining continuous operations in various departments. I am adept at learning new tasks quickly to maximize project contributions and have a solid track record of consistently exceeding productivity and work quality targets. My abilities include predicting project duration, meeting productivity, scheduling milestones, identifying or anticipating risks, and providing solutions to problems. I also have certification as a scrum master and product owner in an agile environment to foster cross-functional and self-managed teams. Operations Excellence I am a strategic-thinking individual experienced in turning low-performing departments into top producers. I will apply a creative and analytical approach to operations for continuous process improvement in service industries. I offer strong decision-making skills, with an engaging and pleasant personality and expertise in improving customer relationships and building teams. Having my Lean Six Sigma Black belt has helped me take an analytical approach to solve problems and taking organizations to the next level. Customer Relations I have experience working with both external and internal customers. I have developed into a personable customer relations leader driven to exceed customer expectations throughout the years while promoting adherence to company standards and guidelines, with a proven history of fostering quick and successful problem resolutions. I\'ve led teams in improving customer satisfaction ratings. Demonstrated success in utilizing current technologies to broaden access between the customer and the organization has enhanced overall response time.