Tammy Chiasson
SVP Cx and Product Innovation the Americas and Country Manager Canada @Thoughtworks
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WORK HISTORY
SVP Cx and Product Innovation the Americas and Country Manager Canada @Thoughtworks
Toronto, ON, CA
As the leader of Customer Experience and Product Innovation at Thoughtworks, I have the privilege of leading incredible teams of strategists, designers, and engineers to build digital products that truly delight customers and drive meaningful outcomes.In my dual role as Country Manager for Canada, I’m also responsible cultivating a strong and inclusive culture and community, and ensuring our people and clients thrive across the region.One of the highlights of my journey so far has been leading the successful integration of Connected into Thoughtworks—that preserved the DNA of our culture and delivered measurable results: 97% employee retention 100% client retentionAs a builder at heart it\'s a privilege to Champion cross-disciplinary collaboration and craft excellence to help Fortune 500 clients transform their product organizations and accelerate innovation.
EDUCATION
Wilfrid Laurier University
Bachelor of Arts (B.A.)
SKILLS
ABOUT TAMMY CHIASSON
I’m a builder at heart—with a passion for scaling great ideas, growing exceptional teams, and bringing customer-centered innovation to life. As a leader of CX and Product Innovation, I have the privilege of guiding world-class teams of strategists, designers, and engineers to build products and experiences that delight customers and deliver meaningful value.A defining milestone in my journey was leading the acquisition of Connected, a premier product development firm, into Thoughtworks. The acquisition was completed at 2x revenue, but what I’m most proud of is achieving 97% employee retention and 100% client retention—a reflection of the trust, culture, and excellence we’ve built together.Throughout my career, I’ve remained focused on what matters most: understanding people, solving real problems, and helping teams thrive. I believe that great products are born from deep empathy, bold thinking, and cross-disciplinary collaboration—and I’m energized every day by what becomes possible when these elements align.Outside of work, I’m committed to contributing to the community, continuous learning, and staying curious. I love exploring new ideas, and I’m always looking to connect with others passionate about shaping the future of product, technology, and customer experience.Let’s connect.
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