Tammy Powell
Head of Operational Excellence - objectively implementing data-driven strategy, optimizing operational infrastructure and enhancing compliance frameworks
- Role
- Senior Director Head of Operational Excellence, Group Retirement at Equitable
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Tammy Powell
Over the past 15+ years, I have gained extensive experience in integrating the concept of change/improvement into all aspects of strategic and operational planning, resulting in greater operational and cost efficiencies across organizational, product, and business development initiatives.Career Impressions: Collaborated on a comprehensive redesign of the Equitable Excellence Scholarship program (including changing the company Board composition that administered the scholarship program) to ensure more equitable awards of the scholarship. Built a mentorship program from the ground up as Chair of the Equitable Women’s Network, with the pilot program being launched in 2021 and resulting in multiple employee promotions and extension of the program for the entire year (based on popular demand). Led the development of a $26M annual budget as part of high-level business support for the Chief Accounting Officer (CAO) of Equitable, and oversaw all finance and accounting hiring during the corporate transition from IFRS to US GAAP reporting. Spearheaded the end-to-end planning and implementation of multiple programs/processes to optimize policy services and process ownership as the EE Scope Champion for Life Operations in 2015 and 2016. Led strategic initiatives to streamline operations and maximize customer satisfaction at Windstream, including the Clean Order Checklist, Inquiry and Escalation processes.
Experience
Senior Director Head of Operational Excellence, Group Retirement
May 2023 — Present · Charlotte, NC, US
Leading a team focused on developing consistent processes and procedures and driving operational efficiency across the organization through managing enterprise-level initiatives.
Education
Strayer University
Bachelor of Business Administration (BBA), cum laude ★ Strayer University
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