Tammi Tuthill
Assists customers in getting what they want and need to get the job done!
- Role
- Customer Service Representative at RectorSeal
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Tammi Tuthill
Top-performing administrative & support professional with a proven track record in…
Experience
Customer Service Representative
Jul 2020 — Present · Houston, TX, US
Receives and processes routine customer orders, inquiries, and/or complaints covering items or products ordered.Answers telephone inquiries, phone orders, and misdirected calls with a smile in your voice with every call. Research inquiries using critical thinking skills and maintains a sense of urgency and ownership. Pro-active approach when callers inquire about products, services, and MSDS requests. Able to funnel leads through to proper channels for follow up.Order entry of orders spanning multiple markets, pricing structures, and diverse company requirements. Knowledge of market-centric distribution base and other markets.Provide back-up duties for others within department, offer assistance during down-time, and be an overall team player.Helps to maintain SharePoint database for inquiries.
Education
Sam Rayburn HS
High school, General Studies
1987 — 1991
San Jacinto College
Associates's degree, Music Performance, General Studies
1991 — 1995
Sam Houston State University
Music Performance, General
1994 — 1995
Skills
- Business Process
- Process Improvement
- Fundraising
- Troubleshooting
- Microsoft Excel
- Time Management
- Project Management
- Oil & Gas
- Sap Products
- Microsoft Office
- Software Documentation
- Sharepoint
- Business Process Improvement
- Project Planning
- Microsoft Outlook
- Visio
- Energy
- Management
- Sap
- Change Management
- Music
- Business Analysis
- Outlook
- Petroleum
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