Tammi Hayes
Commercial Account Manager @Johnson Floors, Llc
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WORK HISTORY
Commercial Account Manager @Johnson Floors, Llc
Spearhead the initial book of business for start-up firm, and consistently cultivate and manage a project backlog.• Actively engage with target customers through in-person meetings, networking events, and site walk-throughs to enhance brand visibility and expand market presence.• Assist clients with design, material specification, pricing, planning, estimating, and value engineering efforts.• Manage all aspects of project lifecycle for commercial flooring and tile installations; Sales, precon, installation, and closeout.• Review architectural documents and blueprints to gain a comprehensive understanding of project scope.• Develop detailed bids, negotiate contracts and change orders, monitor project schedules, and direct procurement activities to ensure project success.• Initiate and manage Requests for Information (RFIs) to proactively address potential conflicts in the contract documents prior to installation.• Review installation paperwork to verify compliance with contract documents and approved submittals.• Interface with key stakeholders as the primary leader of the project, and liaison between internal and external project team members to promote the interest of the client and company in all matters.• Collaborate with project admin, field managers, and installers to maintain high standards of quality control across all projects.• Resolve critical issues promptly and professionally.• Ensure client satisfaction by completing projects on time, within budget, and to the quality specified.
EDUCATION
Western Suffolk BOCES
Project Management
Suffolk County Community College
Accounting
George Mason University – Costello College of Business
Business Administration and Management
SKILLS
ABOUT TAMMI HAYES
Commercial Flooring Project Manager | Account Manager
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