Karen Tam

Senior Account Manager @Judefrances

Newport Beach, CA, US

Primary point of contact and build long-term relationships with clients• Supervise daily operations of an internal sales team• Responsible for inventory management, order processing, fulfillment, and customer service• Ensure timely and successful delivery of products• Responsible for account management of luxury department store clients using EDI, GXS, Di Central, and Open Source• Process sales orders and purchase orders using Microsoft Navision• Monitor and analyze monthly and quarterly sales reporting• Responsible for working with the Sales Team to onboard and integrate new clients and develop existing client relationships• Analyze seasonal budgets, production margins, and retailer trends to forecast future sales and plan inventory levels• Maintain overseas vendor relationships to ensure all quality and timeliness standards are being met

Ryerson University

Bachelor of Design, Fashion/Apparel Design