Wallace T.

About Wallace T.

I’m a seasoned professional with over 15 years of experience in compliance, risk management, and customer service across industries like financial services and hospitality.As a previous Global Business Due Diligence Specialist at Wise, I conducted thorough investigations on new and existing customers to ensure compliance with risk mitigation controls. I prioritized customer records for further review, gathered necessary information and documentation, and communicated effectively with customers, particularly in managing escalated or complex cases. I also maintained a foundational understanding of AML/CFT regulations and their application to the company\'s business, products, and services.In addition to my previous role, I have extensive experience in general management and operations, having worked as a General Manager at Wms Rich & Son and Fast Cash Company. There, I led the planning and execution of enterprise-wide analytics projects and strategic initiatives, translating business goals into actionable solutions. I presented problem-solving and analytical skills, working cross-functionally with partners at all levels of the organization and effectively communicating findings and insights to non-technical business stakeholders.Fluent in English and Portuguese, with intermediate proficiency in Spanish and Italian, I thrive in multicultural settings. Certifications in Lean Six Sigma, Project Management, and Leadership from HarvardX underscore my commitment to growth. I’m passionate about solving complex challenges and eager to connect on opportunities that drive innovation.

Experience

1. Regulatory Compliance Analyst

   Uphold

   Aug 2025 — Present

   Analyze and interpret laws, regulations, and policies to ensure compliance with government requirements and industry standards- Monitor regulatory changes and assess their impact on organizational operations- Conduct compliance audits to identify risks and develop effective mitigation strategies- Educate employees on policies, procedures, and ethical practices to strengthen compliance culture- Maintain accurate documentation of compliance activities and reporting requirements- Collaborate with legal, finance, and operations teams to support strategic decision-making and ensure transparency.

Education

• Essex County College

  Undergraduate , Finance

  2017 — 2019

• Colégio Nossa Senhora Auxiliadora

  High School Diploma