Tami Licht
- Role
- Director of Project Management at Spirit Works Ai
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
Experience
Director of Project Management
May 2025 — Present
Leveraging AI to analyze design assets and workflows, identifying requirement gaps and accelerating JIRA epic/story creation to reduce project setup time by 30%.Optimizing product development workflows by service blueprinting and customer journey mapping techniques, modeling current and future-state processes that align engineering, product, and UX teams.Standardizing client onboarding processes using project management and customer experience design principles, creating scalable workflows that accelerate client activation and enhance satisfaction.Supporting Agile delivery by conducting Scrum ceremonies, performing JIRA backlog management, refining user stories and epics to drive clarity and consistency across product and engineering teams.Collaborating cross-functionally with engineering and design teams to drive product feature clarity and accelerate the delivery of customer-focused mobile solutions.Establishing repeatable delivery frameworks to support Spiritworks AI’s growth from early-stage startup to scalable platform, ensuring operational readiness for expansion.
Education
University of Pittsburgh
BS, Computer Science
1982 — 1984
University of Pittsburgh
MSIS, Telecommunications & System Design
1987 — 1993
Penn State University
Computer Science
1980 — 1982
University of Pittsburgh Joseph M. Katz Graduate School of Business
Executive MBA
Skills
- Software Project Management
- Quality Assurance
- Service Design
- Vendor Management
- Microsoft Sql Server
- Software Development
- Scrum
- Leadership
- Testing
- Sharepoint
- Saas
- .net
- Sql
- Visio
- Integration
- Project Management
- Requirements Analysis
- Agile Methodologies
- Change Management
- Database Design
- Process Improvement
- Software Documentation
- Sdlc
- Team Leadership
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