Tamilazagan Anbazagan

Senior Account Manager @Workplace Options

Bangalore Urban, IN

Handling the top Key Accounts from Asia Pacific region with an Annual turnover of 1.5 Million USD. Providing account management for clients throughout the Asia Pacific Region.2. Working effectively with Account managers in the US, Europe and Asia as part of our Global Account management team generally and in the management of specific global accounts. Working across global time zones when required.3. Work closely with Implementation team to help the client Onboarding. Undertaking planning and launch activity for new client.4. Support Sales team with Client Referrals for Prospects. Work on Client Engagement Strategy and Planning, Pro-active Engagement with top clients. Tracking the Progress of Engagement in CRM.6. Developing strong pro-active client relationships, understanding customer business requirement and exceeding customer expectations7. Providing clients with utilization reporting, trend analysis and consultation to maximize the value of our services for the client.8. Taking a lead role in responding to requests from clients for contract renewals and tenders relating to the assigned client portfolio.9. Developing strong relationships within Workplace Options colleagues in all our territories. Active participation in supporting Workplace Options’ business objectives, projects and initiatives.10. Managed and Excelled in Crisis situations. Working with Internal stakeholders for meeting client requirements. Developed rapport with all Internal stakeholders for achieving Customer success.

JAGSoM - Jagdish Sheth School of Management

Master of Business Administration - MBA, Business Administration and Management, General