Tamika Williams Farmer

About Tamika Williams Farmer

Patient centric approach leader with 20+ years of Bio-Pharma experience in driving excellence in process optimization and healthcare operations with a Master’s in Business Administration with a concentration in Healthcare Administration. Adept at leading multifaceted teams, optimizing performance, and ensuring quality standards. Expertise in executing on digital innovation and operational leadership. Proficient in Salesforce and reporting, spearheading pharmacovigilance, and compliance audits. Skilled in fostering collaborative interdepartmental communication and bridging the gap between patient services and other business leaders. Proven excellence in creating strategic business plans, developing metrics, and executing action plans.

Experience

1. Senior Manager, Patient Services Strategy and Innovation

   Biogen

   May 2025 — Present

   Responsible for leading and managing projects from concept review to post-implementation oversight, requiring collaboration and coordination across various functional areas to deliver seamless execution.• Patient Services Optimization: Identify and implement opportunities to improve patient services programs, focusing on enhancing patient intake processes and streamlining care coordination workflows.• Project Leadership: Manage and deliver cross-functional projects aligned with high-priority organizational initiatives, ensuring timely execution and measurable outcomes.• Cross-Functional Collaboration: Work closely with internal stakeholders across departments to design and execute implementation strategies, ensuring effective communication and alignment.• Technology & Data Integration: Collaborate with technology and data analytics teams to define pilot requirements, establish KPIs, and support data-driven decision-making.• Outcome Reporting: Present pilot results and program impacts to senior leadership, focusing on measurable outcomes and sustained value rather than activity volume.

Education

• A. L Brown High School

  High School

• Western Governors University

  Master of Business Administration - MBA, Health/Health Care Administration/Management

• North Carolina Central University

  Biological Science, Biology - Health care sciences

Skills

• Clinical
• Healthcare
• Aed
• Vital Signs
• Ekg
• Cpr Certified
• Oncology
• Clinical Research
• Biotechnology
• Phlebotomy
• Neurology
• Pharmaceutical Industry
• Nursing
• Managed Care
• Customer Service
• Cross-Functional Team Leadership
• Process Improvement
• Clinical Trials
• Life Sciences
• Leadership
• Strategic Planning
• Business Process Improvement
• Management