Tamika Thompson

About Tamika Thompson

Experienced professional with a demonstrated history of thriving in the FinTech industry.…

Experience

1. Home Loan Servicing Operations Control and Remediation Manager

   SoFi

   Jun 2023 — Present

   Exercise dynamic oversight of SoFi’s mortgage portfolio across multiple data sources to ensure vendor implementation and performance proceeds as required and all documentation is prepared and submitted. Build out a sustainable operational support model for SoFi Bank’s Home Loan Servicing business. Assist with developing best-in-practice solutions to complex business challenges and identify opportunities to change, enhance, or streamline existing business projects and initiatives. Act as a subject matter resource in Mortgage Servicing and owning the communication and control environment impacts effectively across the business unit to assure proper compliance with processes and regulatory requirements. Interact daily with vendor resources, employees, internal operations, supplier relationship management, procurement, accounting, finance, treasury operations, legal, and other internal and external stakeholders (engineering, product, marketing, risk, etc.) Responsible for supporting the Home Loans Business to ensure execution and adherence to the established risk framework, regulatory, and agency guidelines. Manage compliance and subservicing oversight for vendor relationships, support the creation, identification, assessment, mitigation, monitoring, and reporting of risk exposure and control performance across the mortgage servicing life cycle.

Education

• Texas Southern University

  Bachelor's Degree, Chemistry

  2002 — 2007

• University of Phoenix

  Master's Degree, Business Administration

• DeBakey High School for Heath Professions

  High School Diploma