Tamera Sharp

WORK HISTORY

ABOUT TAMERA SHARP

Project manager and software implementation consultant with over 18 years experience. Expertise in project management, healthcare, and client services. Proven ability in Six Sigma and various healthcare systems. Strong skills in establishing effective communication line within all levels. CAREER ACHIEVEMENTS • Reduced implementation lifecycle for ChartScript.Net, which was adopted by other document creation products. • Acquired high client satisfaction feedback on 3M HIS surveys. • Led 35 successful 3M HIS document creation software (transcription & provider software) projects in the past year. • Maintained above 90% utilization on billing hours. • Reviewed current processes and made improvements by combining steps and streamlining the process, as member of the best practices team. • Ensured a positive client experience. • Mentored other consultants. • Participated in the improvement of training program. • Participated as a member of 3M HIS branding team after SoftMed merger. • Participated as a member of new process team. • Selected as a member of a pilot group for new implementation methodology. • Developed training procedures for follow up tools and flows for all operations staffing. • Advised hospital CFO’s about contract concerns to include potential re-negotiation terms. • Performed retro reviews for hospital client to recover underpayments from insurance companies. Collected over a million dollars in underpayments for one hospital in Florida. • Developed best practice work standards and goals for the team. Specialties: Client Relationships Contract Negotiations Event Planning Implementation Process Improvement Project Management Software Management Systems Installation Training/Development Six Sigma