Tamara Hermansen
Production Support Analyst Principle at Ceridian specializing in process improvement
- Role
- Production Support Analyst Principle at Ceridian
- Location
- Huntington Beach, CA, US
- LinkedIn followers
- 500 followers
About Tamara Hermansen
With over a decade of professional experience, my expertise in supporting and troubleshooting for both internal and external issues relating to applications used by Ceridian clients. My experience with the Help Desk has been pivotal at Ceridian. The company\'s mission to streamline business operations aligns with my dedication to efficiency and quality. My role allows me to leverage diverse perspectives and experiences to foster an environment of continuous improvement and collaboration.In my current role as a Production Support Analyst Principal, I troubleshoot complex data problems and provide robust support for various applications including iam.dayforce.com, dayforcetax.com (Payroll Data Manager) Daas.dayforce.com (MyRecords). Strengths are with client configuration and setup troubleshooting extend to enhancing tax code mapping, connectivity, and variance resolution, all while maintaining a strong focus on customer satisfaction and aligning with Ceridian\'s strategic goals.
Experience
Production Support Analyst Principle
Jan 2020 — Present
Skills
- Human Resources
- Leadership
- Employee Benefits
- Adp Payroll
- Process Improvement
- Hris
- Performance Management
- Management
- Kronos
- Business Process Improvement
- Peoplesoft
- Ultipro
- Training
- Payroll
- Human Resources Information Systems (Hris)
- Onboarding
- Sap HR
- Employee Relations
- Benefits Administration
- Applicant Tracking Systems
- Accounts Payable
- Vendor Management
- Ceridian
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