Tamara Grigsby

About Tamara Grigsby

I am a design executive with 20+ years of experience leading cross-functional teams to deliver transformative digital products across e-commerce, healthcare, and enterprise technology. My leadership combines strategic vision, design operations, and user empathy to scale design practices that drive growth, customer satisfaction, and retention. I have a proven record of building and mentoring high-performing UX, UI, and research teams, and deep expertise in design systems, design ops, and cross-functional collaboration—reducing delivery time and elevating product quality. Recognized for championing customer-first design thinking while aligning outcomes with business goals, I excel at navigating enterprise complexity, from scaling global e-commerce platforms to transforming healthcare ecosystems. I thrive in environments where design shapes strategy, culture, and measurable results, and I am now seeking senior leadership opportunities to scale teams, influence product vision, and drive design-led business transformation.

Experience

1. Associate Director Product Design

   Chewy

   Oct 2021 — Present · Seattle, WA, US

   Account, Auth, Customer Care, DEX, Sponsored Ads, Product Catalog, Pricing Platform, CMS, Segmentation Platform, Vendor Portal, Promotions, Rebates Platform• Lead a multi-disciplinary team of designers and leaders shaping both customer-facing and enterprise product experiences.• Partnered with product and engineering leaders to deliver high-impact AI experiences, increasing customer satisfaction and internal team efficiency.• Defined and executed the strategic design vision for major verticals, directly contributing to customer loyalty and operational efficiency.• Drove the adoption of design systems and scalable processes across teams, improving delivery consistency and reducing time-to-market.

Education

• Portland Community College

  Graphic Design

• Clark College

  Web Page, Digital/Multimedia and Information Resources Design

• Porltand State University

  Design

• University of Washington

  Human Centered Design, HCDE / User-Centered Design

Skills

• Layout
• Good Written and Verbal Communications
• Typography
• Saas Branding
• Adobe Cs Suite
• Conflict Management
• Graphics
• Direct Mail
• Corporate Identity
• Integrated Marketing
• Ms Office
• Creative Strategy
• Persuasive Presentations
• User Experience
• Content Strategy
• Interaction Design
• Photography
• Brand Development
• Social Media
• Microsoft Office
• Persona
• Wordpress Design
• User-Centered Design
• Indesign
• Marketing
• Usability Testing
• Javascript
• Graphic Design
• Branding & Identity
• Creative Direction
• Art Direction
• User Interface Design
• Brand Developement
• Wireframes
• Html5 and Css3
• Brand Architecture
• Copywriting
• Information Design
• Web Design
• Adobe Creative Suite