Tamara Cantrell

About Tamara Cantrell

I’ve always been someone who loves to bring order to chaos. What began as a passion for creativity and web design grew into something much bigger — helping businesses find clarity, structure, and confidence in the systems that support their daily work.Over the last decade, I’ve worked with small businesses, service providers, and growing teams to strengthen their digital presence, streamline operations, and adopt tools that actually serve their goals. Whether I was building a website, troubleshooting a system, or mapping out a new workflow, I found myself naturally stepping into the role of a problem-solver and organizer. I enjoy understanding how people work, how information flows, and how technology can eliminate friction instead of creating it.That journey eventually led me to Centennial Roofing — first as a consultant, then as someone the team trusted to help them grow. I saw a company built on integrity, craftsmanship, and genuine care for the people they serve. And I knew I wanted to be part of helping them scale without losing that heart.Today, as Operations Manager, I’m focused on strengthening the backbone of the business:• designing smarter processes,• implementing systems that improve communication,• integrating a CRM that supports growth, and• ensuring our digital presence reflects the quality of our work.I love what I do because it allows me to support good people doing meaningful work. My role blends strategy, technology, creativity, and human insight — and I thrive in that space.My goal moving forward is simple: continue learning, continue improving, and continue contributing to a company where hard work, honesty, and excellence truly matter.

Experience

1. Operations Manager

   Centennial Roofing - Tennessee

   Jun 2025 — Present · Brentwood, TN, US

   Centennial Roofing is a trusted Tennessee contractor built on integrity, craftsmanship, and genuine care for every client. In my role as Operations Manager, I help bridge people, process, and technology to keep our fast-growing team organized, connected, and equipped for success.Key Contributions & Focus Areas:• Lead adoption of a new CRM system tailored to the roofing industry, improving visibility, accountability, and lead tracking.• Streamline workflows to strengthen communication between sales, field, and office teams.• Manage the company’s website, social media platforms, and digital reputation tools to boost visibility and lead flow.• Develop IT processes and documentation that ensure smooth daily operations and long-term scalability.• Identify opportunities for automation to save time and reduce manual data entry.• Provide ongoing training and support to empower the team and sustain growth.

Education

• Tennessee Technological University

  Bachelor of Science in Web Design, Web/Multimedia Management and Webmaster

  2001 — 2009

• College of DuPage

  Computer Graphics Certification

  1990 — 1999

• College of DuPage

  Advertising, Design & Illustration Certifications

  1990 — 1991

• College of DuPage

  Web Publishing Certification

  1990 — 2001