Tamara Moore

About Tamara Moore

Experienced and knowledgeable Human Resources/Business Professional with over 22 years of blended experience in compliance, budgeting, recruiting, training, total rewards, management, strategic leadership and DEI. My most rewarding work activities are related to compliance and the investigation of employee relations issues. I have the ability to pull back the layers of an issue to identify a root cause and provide a resolution that is suitable for all parties, using an unbiased and fair approach.I perform my work as I do because integrity is very important to me. Gaining trust with managers and staff to resolve complex problems is critical to business success and I’m motivated by being sought out as a subject matter expert in communication and conflict resolution. I consider myself a participating leader because I like to keep my finger on the pulse in my department, while encouraging input and involvement from team members. I can also get involved in the day-to-day work activities when needed. My colleagues would say that my critical thinking, loyalty, and communication skills are what set me apart. I encourage diverse team building because I know when we share ideas from different cultural perspectives, we are able to discover unique methods to ensure all-around customer satisfaction. I value the opportunity to invest time and resources into staff development and feel pride when I see a teammate advance in their career.

Experience

1. Senior Director of Compliance and Benefits

   Epes Transport System, LLC

   Jun 2020 — Present · Greensboro, NC, US

   Strategic oversight, compliance and administration of company benefits such as health, disability and retirement. Complete and maintain required Equal Employment Opportunity (EEO) reporting and ensure Equal Employment Opportunity Commission (EEOC) compliance. Direct resources and activities to support a culture of safety and accountability across the organization. Provide day-to-day direction and support to site HR staff including coaching and guidance, troubleshooting support, and issue escalation. Develop and implement employee relations strategies and programs to foster a positive and inclusive work environment. Provide guidance and support to HR business partners, managers, and employees on complex employee relations matters such as performance management, conflict resolution, and disciplinary actions. Lead investigations into employee complaints, grievances, and workplace misconduct, ensuring fair and consistent outcomes. Develop, review and revise company policies and procedures to ensure compliance with labor laws, regulations, and best practices. Analyze trends and metrics related to employee relations, identify areas of concern, and develop proactive strategies to address potential challenges. Collaborate with legal counsel and other stakeholders to mitigate employment-related risks and ensure proper legal compliance. Lead, mentor, and develop a team of employee relations professionals, providing guidance and support in handling complex employee relations matters. Partner with senior leadership to foster a culture of open and transparent communication, ensuring that employees feel heard and valued within the organization. Stay current on employment law developments and best practices to inform and advise the organization on emerging trends and legal requirements. Represent the organization in interactions with labor unions, government agencies, and other external stakeholders on employee relations matters.

Education

• Southern New Hampshire University

  Bachelor of Business Administration - BBA, Human Resources Management/Personnel Administration, General

• Guilford Technical Community College

  Associate of Arts - AA, Psychology