Tamara B.
Box Office Manager at Virgin Voyages
- Role
- Box Office Manager at Virgin Voyages
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Tamara B.
Dynamic, result-driven professional with broad sales and customer service experience.…
Experience
Box Office Manager
Sep 2021 — Present
Oversee check-in, line management, and seating for onboard theaters; implemented two nightly show times, reducing wait times by 20% and increasing guest access.Shifted from reserved bookings to first-come, first-served attendance for shows, enhancing guest flexibility and doubling attendance.Analyzed and reported ticket sales and attendance metrics, guiding marketing strategies that increased show attendance and sailor engagement scores.Resolved booking conflicts through an overlap flagging system, reducing sailor complaints by 30% and streamlining event selection.Coordinated with shoreside teams for VIP and group ticketing, achieving seamless bookings and enhancing large group experiences.Contributed insights in production meetings, optimizing show lineups and increasing engagement scores by 10%.Led logistical execution for charters, special events, and concerts, achieving a 95% satisfaction rate among attendees.
Education
Florida College of Natural Health-Pompano Beach
Associate's degree, Massage Therapy/Therapeutic Massage
2006 — 2007
Florida College of Natural Health-Pompano Beach
Associate's degree, Aesthetician/Esthetician and Skin Care Specialist
2006 — 2007
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