Talya Clay
Customer Success Manager at National Geographic Learning ELT
- Role
- Customer Success Manager at National Geographic Learning Elt
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Talya Clay
Strategic Customer Success leader focused on digital adoption, enterprise customer…
Experience
Customer Success Manager
National Geographic Learning Elt
Jun 2021 — Present · US
Education
Northern Arizona University
Bachelor of Arts, Spanish
1997 — 1999
University of Cambridge
Certificate in English Language Teaching to Adults (CELTA)
2005 — 2005
Skills
- Key Account Development
- Brazilian Portuguese
- Program Management
- Business English
- Academic Publishing
- Sales Operations
- Customer Retention
- Research
- Customer Satisfaction
- Training
- Editing
- Relationship Building
- Educational Technology
- Adult Education
- English as a Second Language (Esl)
- Competitive Analysis
- Higher Education
- Sales
- E-Learning
- Marketing
- Management
- Product Launch
- Staff Development
- Identifying Client Needs
- Lead Generation
- Customer Acquisition
- Instructional Design
- Publishing
- Curriculum Development
- Esl
- Sales Presentations
- Spanish
- Teaching English as a Second Language
- Solution Selling
- Leadership
- Sales Process
- Public Speaking
- Teaching
- Identifying Sales Opportunities
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