Talvi Viikna
Learning & Development Lead @Frontiers
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WORK HISTORY
Learning & Development Lead @Frontiers
Berlin, DE
Led a dynamic Learning & Development team to create initiatives aligned with business objectives.Developed and implemented leadership frameworks for all levels, enhancing organisational effectiveness.Revamped companywide onboarding to accelerate new hire integration and drive early engagement.Successfully transitioned to a new LMS, facilitating tailored solutions during restructuring.Increased Customer NPS and CSAT scores through innovative training programs, boosting sales conversion rates.
EDUCATION
University College Birmingham
BA (Bachelor of Arts) , Outdoor Education, Management, Tourism
Linköping University
Master of Arts & Social Science, Adult Learning and Global Change
ABOUT TALVI VIIKNA
As the Learning & Development Lead at Frontiers, with over a decade of experience, I guide the alignment of people development with business strategy. My focus lies in leading an L&D team, designing and implementing leadership frameworks, transforming organizational onboarding, and deploying innovative learning systems that drive measurable business outcomes, such as improved NPS and CSAT scores. Collaborating across cross-functional teams, my team and I shape purposeful learning programs that prepare organizations to navigate change and emerging trends. By championing projects like LMS transitions and OKR-driven initiatives, we help cultivate skills, foster growth, and position learning as a strategic enabler for success. My mission is to empower teams and organizations to thrive through meaningful, impactful development strategies.
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