Sutirthaa Talukdar

Chief Operating Officer @Tekeverika Global Bpm Solutions Tgbs

Kolkata, WB, IN
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Jan 2024 — Present

Chief Operating Officer @Tekeverika Global Bpm Solutions Tgbs

View department →

Kolkata, IN

A company is not just founded by one person; rather, an empire is built through the collective efforts of a team. Their initiative and struggle are what fuel the company\'s expansion and financial success. Building a brand from the scratch always gives me a strong kick and that drives me crazy towards success. Everika, a new born baby, gave me that strong pull to be associated with, joined hands in Jan,2024 with a long term vision towards excellence.

EDUCATION

1982 — 1992

RK Mission

Secondary, Mathematics and Computer Science

2007 — 2007

Indian Institute of Management, Calcutta

Diploma in Business Management, Business Administration and Management, General

1992 — 1994

B T Road Govt Spnsd High School

Higher Secondary, Mathematics and Computer Science

1996 — 1999

National Institute of Information Technology

GNIIT (Global Net Curriculum), Computer/Information Technology Administration and Management

2010 — 2010

Harvard Business School

Next Generation Manager, Business, Management, Marketing, and Related Support Services

1994 — 1997

Birla College of Science

Bachelor of Science (B.Sc.), Science

SKILLS

Customer Lifecycle ManagementMisKey Account ManagementCustomer ExperienceBusiness DevelopmentCall CentersVasManaged ServicesService DeliveryOutsourcingChannel PartnersLeadershipCustomer RetentionPre-SalesBusiness StrategyValue-Added Services (Vas)Customer Relationship Management (Crm)People ManagementDistributed Team ManagementVendor ManagementManagementGsmTeam ManagementPerformance ManagementCrmTransition ManagementChannel SalesTelecommunicationsTrainingCustomer SatisfactionOperations ManagementSlaBpoStrategy

ABOUT SUTIRTHAA TALUKDAR

A specialist in CX delivery, Customer Life Cycle Management, Customer Loyalty, Customer…

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.