Tally D.
ServiceNow Business Process Consultant | Aligning Strategy, Process, and Platform | USMC Veteran
- Role
- Senior Servicenow Business Process Consultant at Presidio
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Tally D.
2025 Key Achievements:Expanded and matured enterprise service mapping and CMDB governance, shifting from initial implementation to sustained adoption, improved data quality, and clearer ownership across infrastructure and application teams.Advanced platform stability and operational maturity through expanded ITOM capabilities, including enhanced event management, noise reduction, and deeper integration with monitoring and discovery data sources.Strengthened platform governance, intake, and prioritization models, improving alignment between platform strategy, process ownership, and delivery execution across ITSM, ITOM, ITAM, and CMDB.Delivered executive-level visibility into service health and platform performance, leveraging refined dashboards, KPIs, and analytics to support data-driven decision-making and improved incident and change outcomes.
Experience
Senior Servicenow Business Process Consultant
Mar 2026 — Present
Lead enterprise ServiceNow engagements focused on aligning business processes with platform capabilities across all ServiceNow domains. Partner with stakeholders to design, standardize, and optimize workflows, operating models, and governance frameworks that improve service delivery and drive platform adoption.Translate business needs into scalable solutions, supporting process transformation, organizational change management, and continuous improvement across the enterprise.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.