Tina Timmerman

Analyst Ii- Technology Operations, End User Computing @CarMax

Richmond, VA, US
MOBILE NUMBERS
+19•••••••15

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WORK HISTORY

Aug 2024 — Present

Analyst Ii- Technology Operations, End User Computing @CarMax

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Tier 2/L2 Support Analyst. Evaluation and solutions for workforce, apps, & systems. In-depth troubleshooting, knowledge management, training, and operational readiness. Subject Matter Expert (SME) for retail applications, retail processes, systems, and security applications. L3 support collaboration and engineering consultation. Experienced at analytics, process refinement, and increasing operational efficiency. Sr. Certified Technology Professional

SKILLS

LeadershipMicrosoft OfficeSales ManagementMerchandisingTime ManagementTrainingTeam LeadershipRetailSalesManagementCustomer SatisfactionInventory ManagementMarketingTeam BuildingCustomer Service

ABOUT TINA TIMMERMAN

Everything is about HOW you take care of your Customer! Working in the family business…

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