Jenna Smith

About Jenna Smith

I\'m a strategic program leader with 15+ years of experience driving digital transformation, operational excellence, and inclusive culture. I’ve led enterprise-wide initiatives at Cox that delivered $30M+ in savings, improved engagement, and fostered a stronger sense of belonging across teams.Certified in Human-Centered Design and Lean Six Sigma, I specialize in aligning people, process, and technology to deliver measurable results. Passionate about building inclusive teams, mentoring future leaders, and turning strategy into action.Let’s connect if you’re looking for a purpose-driven leader ready to make a bold impact. Making Work Work — For People, Process & Progress

Experience

1. Sr Project Program Manager, Workplace Engagement & Culture

   Cox Automotive Inc.

   Feb 2022 — Present · Atlanta, GA, US

   Leading and partnering with Cox Automotive leaders to improve, enhance, and develop positive and supportive, inclusive, and equitable programs focused on strategic growth and recognition. • Directed operational management and executive leadership team communications for US and international recognition programs.• Led cross-functional programs focused on recognition, community development, and workplace culture, aligning initiatives with enterprise-wide strategic goals.• Managed complex project portfolios, overseeing planning, resource coordination, risk mitigation, and performance tracking across high-visibility initiatives.• Spearheaded change enablement efforts, including hiring support, onboarding, and internal communications to drive engagement and operational readiness.• Championed inclusion as a leader in the DiverseABILITY ERG, designing and executing programming that advanced equity and belonging.• Translated strategic vision into actionable plans, ensuring alignment across executive sponsors, department leads, and frontline teams.• Delivered measurable improvements in employee engagement and cultural transformation through structured project management and people-centered program design.• Partnered with community and environmental organizations to offer volunteer and engagement opportunities to teams and employees.• Leveraged Automations and AI to improve operational efficiencies and reduce redundancies in daily work.• Developed training and upskilling programs for consumption on the national level.

Education

• University of Nebraska-Lincoln

  Bachelors, Communication, Journalism, and Related Programs

  2002 — 2006

• The University of Arizona Global Campus

  Master's degree, Organizational Leadership

Skills

• Public Speaking
• Fundraising
• Customer Service
• Crisis Communications
• Marketing
• Strategic Communications
• Workshop Facilitation
• Public Relations
• Internal Communications
• Leadership
• Microsoft Office
• Community Outreach
• Social Media Marketing
• Program Development
• Management
• Communications Management
• Project Management
• Technical Writing
• Event Planning
• Social Media